Privacy Policy

Information

We take looking after your personal data very seriously. For more information please visit our data privacy notice.

Protection Notice
The KLJ Diver Travel Ltd data protection notice refers to our commitment to treat your information in line with good practice, legislation requirements and to protect clients, staff and other individuals as well as the organisation.policy covers all data subjects (living individuals) whose personal data is collected in line with UK Data Protection Laws.

Personal Information we collect
Where you submit your personal information to us it will only be used for;

the purposes for which it was provided by you and any reasonably incidental purposes including providing you with the information that you request from us.
support and administration purposes.

KLJ Diver Travel Ltd collect the following information from our clients:

Name.
Address.
email.
Phone Number.
Date of Birth.
Diving qualification.
Name of next of kin.
Phone number of the next of kin.
Passport details photo or scan.
Food allergies.
Food preference.
Medical issues that may affect diving.

The personal information gathered on the website
KLJ Diver Travel Ltd website does not specifically collect any personal information on our website.

Links to other websites
The KLJ Diver Travel Ltd privacy policy does not cover the links within site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

lawful basis to collect this information
We collect this information on the lawful basis for entering into or performance of a contract.

If any medical information is required for health and safety reasons this will rely on explicit consent being given by the individual. This information will be stored separately and only shared with people who may require it to protect your safety, i.e. Trained medical professionals who may need to treat you or (with your permission) our trained First Aiders.

In certain circumstances, we may have to abide by a legal obligation which we may be subject to, including, but not limited to, sharing data with the HMRC or law enforcement agencies. Where we do this, and we are legally permitted to, we will clearly inform you.

People who email us
Any email sent to us, including any attachments, may be monitored and used by us for reasons of legitimate business, security and for monitoring compliance with office policy. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.

The storage location of information
All data is stored within the UK only but may be accessed from outside the European Economic Area (EEA) for us to be able to provide the required service of the contract.

At times we will need to share your Personal Data with third parties and suppliers outside the EEA. If we do this, we ensure your Data receives the same protection as if it were being processed inside the EEA.

Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield, which requires them to provide similar protection to personal data shared between the Europe and the US.

Data security
KLJ Diver Travel Ltd ensure all the best security practices are followed to ensure privacy by design is integral to the processing of information.

Retention of information.
We will retain client data for six years after the contract has ended to enable us to

To comply with our regulatory obligations, tax, Health and Safety etc.
To protect ourselves in case of any legal claims against KLJ Diver Travel Ltd.

All data will be removed following security best practices to ensure the data is fully deleted and unrecoverable.

Marketing
Where we use your information for marketing we rely on consent or, in some cases, legitimate interest.
You can stop any further direct marketing from us by:

clicking the unsubscribe link in emails we send at any time
contacting the Data Controller via the details in this notice

Information we share
As part of the client contract we need to share information with:

Other parties who are providing services as part of the agreed contract
Accountant, Wynniatt-Husey Ltd, Old Bakehouse, Dove Walk, Uttoxeter ST14 8EH
In the unfortunate event of debt recovery or legal action, we reserve the right to pass on your information to our representatives

Your rights
Under the UK Data Protection laws individual have the following rights:

Right to access - you have the right to request a copy of all data we hold about you;
Right to rectification - where any data we hold is incorrect, you have the right to ensure it is correct;
Right to be forgotten - if you no longer wish for us to hold your data, we will delete it unless we have a lawful reason not to;
Right to portability - you can ask us to provide your data to a third party in machine-readable format;
Right to restrict processing - since we only use this to contact you, there is no processing to restrict, we would simply delete the information wherever possible and in keeping with our own obligations.

If at any point you believe the information we process on you is incorrect, you may request to see this information and even have it corrected or deleted. If you wish to raise a complaint about how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner's Office "https://ico.org.uk/concerns"

Contacting us
We can be contacted at the following address, telephone number and email address:

18 Goldhurst Drive
Lower Tean
Stoke on Trent
ST10 4LS
Tel 07976849060
Keith@kljdivertravel.co.uk

Business Transfers

If KLJ Diver Travel Ltd, or substantially all of its assets, are acquired, or in the unlikely event that KLJ Diver Travel Ltdgoes out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of KLJ Diver Travel Ltd may continue to use your personal information as set forth in this policy. If this occurs you will be informed prior to the transfer.

Handling a Personal Data Breach
In the event of a data breach, we will use the ICO standard reporting form, ICO Data Breach reporting template, and in the event that the data breach has a significant impact on the people affected we will inform them directly either via email or our website.

Changes to the privacy policy

We keep our privacy policy under regular review (annually as a minimum). This privacy notice was last updated on 27 May 2018.